Refund Policy

Last Updated: August 02, 2026

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At QR Menu SaaS, we believe in supporting local merchants with complete transparency. This Refund Policy describes the refund terms regarding platform services and subscriptions.

1. 100% Free Beta Program

Because our platform is currently in an open Beta Launch sponsored entirely by Panchit Social Media Platform, all plan tiers, premium dashboard settings, and customization features are provided 100% free of charge.

Since there are no subscription payments, transaction costs, or configuration fees billed to you, the question of financial refunds or billing cancellations does not apply during this Beta period.

2. Payment Gateway Transactions

Please note that QR Menu SaaS does not process customer orders or payments on its own servers. All transactions for delivery, table dine-in, room booking, or banquet reservations are redirected to WhatsApp, and happen directly between you (the business owner) and your customer.

Any payment dispute, delivery claim, or refund requests between business owners and their clients must be settled directly. The platform holds no liability or involvement in these private financial transactions.

3. Future Premium Tier Policy

Should the platform introduce paid subscription tiers after the conclusion of the free Beta sponsor program, a clear, updated refund and billing policy will be posted here and notified to all active workspace accounts before any billing begins.